Privacy Policy

We, the Administrators of E-Medisol, operate the https://e-medisol.com website (“Site”) as well as provides telemedicine services. This policy applies to our website as well as to the services and applications we provide, collectively known as the “Services.”

E-Medisol is committed to ensuring that your personal information shared over our Site and/or Services is protected and kept confidential. By accepting our Company’s Terms of Use or providing information to us via our Site, you consent to the use and disclosure of Personally Identifiable Information (PII) and Protected Health Information (PHI) as outlined in this Privacy Policy. Please note that the use and disclosure of such information are also subject to the practices of the healthcare providers with whom you may interact through the Services, as described in the Notice of Privacy Practices, which is provided to you by such providers. 

INFORMATION COLLECTION

PHI is information that includes, but is not limited to, identifying data such as name, social security number, address, contact information, as well as information about personal health issues and insurance submitted through our Services. E-Medisol collects PHI and other PII that you voluntarily submit. Privacy is of the utmost importance, so we are committed to protecting and keeping confidential all PII and PHI that identifies an individual whether or not it relates to an individual’s past, present, or future physical or mental health condition.

As a Business Affiliates of healthcare providers that are Covered Entities under the federal healthcare privacy and security rules, the Health Insurance Portability and Accountability Act (HIPAA)[1] and the Health Information Technology for Economic and Clinical Health (HITECH) Act[2], E-Medisol maintains PHI in compliance with these rules and our contractual obligations with healthcare providers.

Our primary focus is providing a platform to allow individuals to receive telehealth Services from various healthcare providers. E-Medisol collects information solely to provide the Services, marketing and promoting our Services to you, and for market research data. We use this information ourselves and share it as needed with our partners solely for their performance of contracted services for us. We may also collect PII for marketing, user experience monitoring and improvement, and related business purposes. We never sell PII that we collect.

E-Medisol maintains web logs to record data about all visitors who use the Site and interact with the Services, and we will store this information.  These logs may contain IP address information, type(s) of operating system(s) you use, the date and time you visited the Site, and information about the type of device you use to connect to the Services and the Site pages you visited.

All weblogs are stored securely and are accessible to a very limited number of employees and contractors as required. Those with access to this data adhere to strict guidelines regarding user data security and privacy.

Collecting IP addresses is standard practice and done automatically by many websites, applications, and other services. E-Medisol uses IP addresses to calculate usage levels of the Site, help diagnose problems with our servers, administer our Site, and monitor regions from which you navigate to our Site.

You may be asked to submit personal information if you sign up for a demo, register for an event, access our free content or make similar requests. Examples of free content include webinars, case studies, videos, and white papers. We may collect your name, job title, email address, phone number, and specific information about your company. We use this information to contact you about your request (such as a demo request or submitting a form asking for more information on our products and services) or provide you with the requested content.

If you submit any personal information that is not your own, you represent that you have the authority to do so and to permit us to use that information in accordance with this Privacy Policy. If you contact us with a question, comment, or complaint, we may collect your name and contact information (such as your email address or mailing address) in order for us to respond to your request. We may also keep a record of the correspondence in order to assist you in the future.

If you sign up to receive marketing communications from E-Medisol, we will collect your name and email address in order to email you regarding products and services that you have indicated are of interest to you. You may also be added to our marketing list when you create an E-Medisol account or are issued one by your employer.

If you apply for a job at E-Medisol, you may provide us with certain personal information about yourself (such as that contained in a resume, cover letter, or similar employment-related materials). We use this information for the purpose of processing and responding to your application for current and future career opportunities.

SUBMIT, ACCESS, ADJUST, OR REMOVE YOUR INFORMATION

If you would like to access, correct, amend, remove, obtain a copy, or limit the use of any PII about you that has been collected and stored by E-Medisol, please notify our Data Protection Officer by emailing administrator@e-medisol.com

For your protection, we may need to verify your identity before fulfilling your request to access, correct, amend, remove, obtain a copy, or limit the use of your PII. We will use the email address from your request to identify PII that E-Medisol has collected and stored. We will respond to your request at our earliest convenience and in compliance with in accordance with applicable law.

We may need to retain certain information for recordkeeping compliance, to complete transactions that you began prior to requesting such access, change, or deletion, or in the event that you have an active account using our software and/or the Services. In general, we will retain your PII for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

You have the ability to opt in to receiving messages from E-Medisol, to opt-out of receiving direct marketing or market research information or to adjust your specific email preferences. 

By actively opting in to emails from E-Medisol, you agree that your information may undergo processing including updating your record to reflect your affirmative request to receive emails and tracking within those emails such as when you open them and when you click on links. We use that data to determine which content resonates with you to personalize your experience with E-Medisol and for other marketing purposes, such as determining your interest in our Services. If you do not want to have your data processed in this manner, you can opt-out of emails from E-Medisol, or you can abstain from opting into communications. We include a link to change your email preference or opt-out on all marketing communications.

Please note that you may continue to receive certain transactional and account-related messages from us after opting out, such as system outage alerts.

“COOKIES” AND INTERNET TAGS

E-Medisol may collect and process information about your use of the Services, such as the Site pages you visit, the website you came from, and some of the searches you perform. We use this information to help improve the contents of the Site and the Services and to compile aggregated statistics about individuals using our Site and the Services for internal, market research purposes. In doing this, we may install “cookies” that collect the domain name of the user, your internet service provider, your operating system, and the date and time of access. A cookie is a small piece of information, which is sent to your browser and stored on your computer or other devices. Cookies do not damage your device. You can set your browser to notify you when you receive a cookie. This will enable you to decide if you want to accept it or not. If you do not accept cookies, you may not be able to use all functionality of your browser software or this Site. We may obtain the services of outside parties to assist us in collecting and processing information collected through cookies.

E-Medisol may also use internet tags (also known as action tags, web beacons, single-pixel GIFs, clear GIFs, invisible GIFs, and 1-by-1 GIFs) and cookies through the Services and may deploy these tags/cookies through a third-party advertising partner or a web analytical service partner which may be located and store the respective information (including your IP address) in a foreign country. These tags/cookies may be placed both on online advertisements that bring users to the Services and on different pages of the Site. We use this technology to measure the visitors’ responses to the Site and the Services and the effectiveness of our advertising campaigns (including how many times a page is opened and what information is consulted) as well as to evaluate your use of the Services. The third-party partner or the web analytical service partner may be able to collect data about visitors to the Site and other sites because of these internet tags/cookies, may compose reports regarding the Site’s activity for us and may provide further services which are related to the use of the Site and the Internet. They may provide such information to other parties, if there is a legal requirement that they do so, or if they hire the other parties to process the information on their behalf. 

MOBILE DEVICES

When you download or use apps created by us (e.g., to deliver the Services), we may receive information about your location and your mobile device, including a unique identifier for your device. We may use this information to provide you with location-based services, such as search results and other personalized content. Most mobile devices allow you to turn off location services.

NON-PERSONAL DATA

E-Medisol may use non-personal information to analyze data into useful information. This process of data mining is done in the aggregate, is non-personal, and allows the Company to find correlations and patterns in the data.

E-Medisol does not provide any personal information to third-party sites that display our interest-based ads. However, third parties (including the ad networks, ad-serving companies, and other service providers they may use) may assume that users who interact with or click on a personalized ad or content are part of the group that the ad or content is directed towards (for example, users in the Northwest who have experienced allergies). Also, some third parties may provide us information about you (such as the sites where you have been shown ads or demographic information) from offline and online sources that we may use to provide you more relevant and useful advertising.

SHARING OF INFORMATION

E-Medisol shares PII and PHI as permitted by law and as authorized by you as described in terms of Use, this Privacy Policy, or otherwise. We do not sell PII that we collect.

E-Medisol employs third parties to perform functions on our behalf. Examples include technical assistance, analyzing data, and providing marketing assistance. They have access to anonymized and non-anonymized personal information needed to perform their functions, but may not use this information for other purposes. Access to this information will permit them to provide services more efficiently and effectively to you and us.

For example, your IP address may be used to estimate your location and personalize your experience with the Services; we may share information such as IP address, user name, email address, and cookie and web beacon information with third parties in order to tailor advertising to our various market segments; your IP address and email address and the page you are viewing may be shared with a third party that operates the “chat” feature for our Services; and aggregate data about IP addresses, pages loaded, time to load pages and errors encountered may be used by third-party performance monitoring and improvement products.

These third parties may be required to disclose information, as described in the section below entitled “Disclosures in Accordance with Law.”

In some regions, E-Medisol partners with local resellers to offer our products and services. If you are located in those regions, we may share PII with those partners for customer relationship management or email marketing purposes.

SECURITY OF INFORMATION COLLECTED

E-Medisol uses account information in a password-protected environment as a security measure to protect your data. We use administrative, physical, and technical safeguards to protect data.  We maintain a high level of data protection via safeguards such as data backup, audit controls, access controls, and data encryption. E-Medisol Services uses industry-standard SSL/TLS encryption to enhance the security of electronic data transmissions.  E-Medisol will maintain all applicable HIPAA and other regulatory requirements to the extent that it has access to, or otherwise stores, processes or transmits PHI or PII.

In addition, E-Medisol urges you to take precautionary measures in maintaining the integrity of your data. Please be responsible for making sure no one can see or access your account and log-in/password information.

If you use our Services through a potentially non-secure internet connection, such use is at your own risk. It is your responsibility to check beforehand on your employer’s or such other site’s privacy and security policy with respect to Internet use.

E-Medisol is not responsible for your handling, sharing, re-sharing, and/or distribution of your PHI or PII. Moreover, if you forward PHI or PII electronically to another person on or off the Service, we are not responsible for any harm or other consequences from third party use or re-sharing of your information.

THIRD-PARTY SITES/TRUSTED RELATIONSHIPS

As noted above, under HIPAA, the Company may be a Business Affiliate of healthcare providers who use our Services. We may share information with healthcare providers who provide services to individuals, and they share information with us, for purposes related to treatment, payment and healthcare operations, and otherwise as agreed or authorized by you.

In some cases, our Site contains links to other sites, including links to relevant thought leadership articles in third-party publications that are not directly affiliated with E-Medisol.  We do not share your PHI or PII with those sites (unless you specifically authorize such sharing) and are not responsible for their privacy procedures.  We encourage you to learn about their particular privacy policies.

DISCLOSURES IN ACCORDANCE WITH LAW

E-Medisol discloses PII about you as required or permitted by law, including complying with legal process (for example, we may disclose your information as necessary to comply with an authorized civil, criminal, or regulatory investigation). We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities and may, in our sole discretion, disclose personal information or other information to satisfy any law, regulation, subpoena, or government request. We reserve the right to release personal information or other information about users who we believe are engaged in illegal activities or are otherwise in violation of our Terms of Use, even without a subpoena, warrant, or court order, if we believe, in our sole discretion, that such disclosure is necessary or appropriate to operate our web site or to protect our rights or property, or that of our affiliates, or our officers, directors, employees, agents, third-party content providers, suppliers, sponsors, or licensors. We also reserve the right to report to law enforcement agencies any activities we reasonably believe in our sole discretion to be unlawful. If we are legally compelled to disclose information about you to a third party, we will attempt to notify you by sending an email to the email address in our records unless doing so would violate the law or unless you have not provided your email address to us.

CHILDREN

Our Site is not designed or intended to appeal to minors, and we do not knowingly collect PII from children under the age of 13.

CHANGES TO THIS PRIVACY POLICY

E-Medisol may amend this Privacy Policy in the future. In the event changes are made, we will be sure to post changes at the Site and at other places we deem appropriate.

Terms and Conditions


Disclaimer/Terms and Conditions Governing General Use of the E-Medisol Website

The following terms and conditions, in addition to those laid out in our Privacy Policy here above on the E-Medisol Website. Please read these terms and conditions carefully each time you access this Site or any of our other Websites, as the terms may change from time to time.

1. Agreement.
http://www.lkmc.com (“the Digital Health Platform Web site,” “this Web Site”) is an Internet-based online information and communication service provided by E-Medisol (“the Digital Health Platform,” “we”). It is sometimes referred to in this Agreement as the Service. You agree to be bound by the terms and conditions of this Agreement, which includes the Digital Health Platform, which is linked to this Agreement. The Digital Health Platform may modify this Agreement at any time. You agree to review this Agreement periodically to ensure that you are aware of any modifications. Your continued access or use of the Digital Health Platform Web site after the modifications have become effective shall be deemed as evidence of your acceptance of the modified Agreement.

2. License.
We hereby grant you the right to view and use this Web site subject to the terms and conditions of this Agreement. You may download and/or print a copy of the information provided in this Web site for your personal use only. Permission to reprint or electronically reproduce any document or graphic in whole or in part for any other purpose is expressly prohibited unless prior written consent is obtained from the respective copyright holder(s). Our designated contact for obtaining written permission is: administrator@e-medisol.com

3. Privacy.
We take your personal privacy seriously. In addition to the publicly accessible pages on this Web site, there are sections on the Site where you can request more information or submit personal data to be considered for a specific employment opportunity with the Digital Health Platform.

For information about how we secure personal information, please read section 12. Security below. For Information about how we use and secure a registered user’s information as well as your rights and responsibilities regarding the use of these features, please read our Privacy Policy, which is incorporated by reference into this Agreement. In addition to these policies, this Site fully complies with the Digital Health Platform.

4. Links to Other Sites
While visiting this Web site, you may leave the Site and access certain third-party Web sites. E-Medisol neither reviews nor controls the content and accuracy of these Web sites, and therefore will not be responsible for their content and accuracy. Your access to third party Web sites is at your sole risk.

Other Web sites on the Internet may contain unedited, sexually explicit, violent, racist or other types of material, which may be offensive to you. Please access other Web sites at your own discretion. See our Privacy Policy regarding information that may be transferred to third parties by using these links or advertisements.

5. Warranty
In our content areas, information is provided for educational and entertainment purposes only and should not be interpreted as a recommendation for a specific treatment plan, product, or course of action. The content areas should not be relied upon for specific medical advice for you. Our suppliers and we assume no responsibility for how you use the information provided through this Service. You should always seek the advice of your physician or another qualified health provider prior to starting any new treatment or with any questions you may have regarding a medical condition.

Health Information
The health information on this Web site is provided by the Digital Health Platform solely for informational purposes as a public service to enhance customer service for our customers and to promote consumer health. It does not constitute medical advice and is not intended to be a substitute for proper medical care provided by a qualified health care professional. The Digital Health Platform assumes no responsibility for any circumstances arising out of the use, misuse, interpretation, or application of any information supplied on this Site. Always consult with your health care professional for appropriate examinations, treatment, testing, and care recommendations. Do not rely on the information on this Site as a tool for self-diagnosis. If you have a specific medical condition, please contact your health care provider. Use of this Web site does not replace medical consultations with qualified health or medical professional to meet the health and medical needs of you or a loved one. Please check with a physician or health professional if you suspect you are ill.

You exercise your own judgment when using or purchasing any product or selecting a health care professional through any site or service linked to this Web site. In addition, while the Digital Health Platform frequently updates its contents, medical information changes rapidly. Therefore, some information may be out of date and/or contain inaccuracies or typographical errors. Neither the Digital Health Platform nor its Web site endorses any medical or professional service obtained through information provided on this Site or any links to this Site.

Viruses, Worms, Use of Files
The Digital Health Platform cannot and does not guarantee or warrant that files available for downloading from this Site are free of viruses, worms, Trojan horses, or other code that has contaminating or destructive properties. The Digital Health Platform does not make any express or implied warranties, representations or endorsements whatsoever (including without limitation warranties of title, non-infringement or fitness for a particular purpose) with respect to the files available for downloading from this Site. In no event will the Digital Health Platform be liable to you or to anyone else for any decision made or action taken by you or anyone else in reliance on results obtained from the use of files downloaded from this Site. These files may be downloaded and/or reprinted for personal use only. Permission to reprint or electronically reproduce any document or graphic in whole or in part for any reason except for personal use is expressly prohibited unless prior written consent is obtained from the appropriate E-Medisolcopyright holder.

6. General Disclaimer.
All Material including any link to other sites and content found at linked sites is provided “as is” and without any express or implied warranties, including warranties of merchantability or fitness for a particular purpose. Due to the nature of the Internet, we do not warrant that access to this Web site or any of its pages will be uninterrupted or error-free. The Digital Health Platform does not warrant or make any representations regarding the usefulness of or the expected results of the material contained on this Web site. Note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. Please check your local laws for any such restrictions.

7. Limitation of Liability.
You agree by accessing this Web site that under no circumstances or any theories of liability under international or civil, common or statutory law including but not limited to strict liability, negligence or other tort theories or contract, patent or copyright laws, will the Digital Health Platform be liable for damages of any kind occurring from the use of this Web site or any information, goods or services obtained on this Web site including direct, indirect, consequential, incidental, or punitive damages (even if the Digital Health Platform has been advised of the possibility of such damages), to the fullest extent permitted by law. Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of these limitations may not apply to you.

8. User Representations & Responsibilities.
You represent and warrant that you are at least 18 years of age and that you possess the legal right and ability to enter into this Agreement and to use this Web site in accordance with this Agreement. You agree to be financially responsible for your use of this Web site and to comply with your responsibilities and obligations as stated in this Agreement.

User Submissions
As a user, you are responsible for your own communications and are responsible for the consequences of their posting. You must not, and by using this Web site you agree not to, do the following things: post highly confidential information as described in our Privacy Policy post material that is copyrighted, unless you are the copyright owner or have the permission of the copyright owner to post it; post material that reveals trade secrets, unless you own them or have the permission of the owner; post material that infringes on any other intellectual property rights of others or on the privacy or publicity rights of others; post material that is obscene, defamatory, threatening, harassing, abusive, hateful, or embarrassing to another user or any other person or entity; post a sexually-explicit image or statement; post advertisements or solicitations of business, post chain letters or pyramid schemes; impersonate another person; or post material that contains viruses, Trojan horses, worms, time bombs, cancelbots or other computer programming routines or engines that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or information.

The Digital Health Platform has taken reasonable steps and has employed industry-standard practices and technology to ensure the integrity and confidentiality of your personally identifiable information; however, since even the most secure system can be violated, the Digital Health Platform cannot guarantee security.

Minors and Child Online Privacy Protection Act
This Web site does not direct content to Minors. It does not intend to collect personal information from Minors and therefore is not subject to the Child Online Privacy Protection Act.

If you allow your minor child, or a child for whom you are legal guardian (a “Minor”), to access and use this Web site, you agree that you will be solely responsible for: (i) the online conduct of such minor; (ii) monitoring such Minor’s access to and use of this Web site; and (iii) the consequences of any use.

9. The Digital Millennium Copyright Act.
We reserve the right, but not the obligation, to terminate your access to this Web site if it determines in its sole and absolute discretion that you are involved in infringing activity, including alleged acts of first-time or repeats infringement, regardless of whether the material or activity is ultimately determined to be infringing. The Digital Health Platform may deliver notice to you under this Agreement by means of electronic mail, a general notice on this Web site or by written communication delivered by first class U.S. mail to your address on record in the Digital Health Platform’s account information, if any.

This Digital Health Platform does not interfere with standard technical measures used by copyright owners to protect materials. We have implemented procedures for receiving written notification of claimed infringements and for processing such claims in accordance with the Act. Our designated agent to receive notification of claimed infringement is: administrator@e-medisol.com

Any written notice regarding any infringement of copyright or other proprietary rights should be sent to our designated agent, listed above, and must include the following information:

  • A. A physical or electronic signature of a person authorized to act on behalf of (i) the owner of an exclusive right that is allegedly infringed or (ii) the person defamed.
  • B. Identification of the copyrighted work claimed to have been infringed or if a single notification covers multiple copyrighted works at a single online site, a representative list of such works at that Site.
  • C. Identification of the material that is claimed to be infringing or to be the subject of infringing activity, including information reasonably sufficient to permit us to locate the material.
  • D. Information reasonably sufficient to permit us to contact you, such as your address, telephone number, and/or electronic mail address.
  • E. A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright or other proprietary right owner, its agent, or the law.

If you choose to access this Web site from outside the United States, you do so on your own initiative and are responsible for compliance with U.S. and local laws, if and to the extent that local laws are applicable. Software is subject to United States export controls. No software may be downloaded or otherwise exported or re-exported (i) into (or to a national resident of) Cuba, Iraq, Libya, North Korea, Iran, Syria, or any other country to which the U.S. has embargoed goods, or (ii) to anyone on the U.S. Treasury Department list of Specially Designated Nationals or the U.S. Commerce Department’s Table of Deny Orders. You represent and warrant that you are not located in, under the control of, or a national resident of any such country or on any such list. You agree to comply with U.S. export control laws and that you will not transfer any software or other content from this Web site to a foreign national or foreign country in violation of those laws.

10. Trademarks.
There are references throughout this Web site to various trademarks or service marks, and these, whether registered or not, are the property of their respective owners.

11. Changes and Applicable Law.
We reserve the right to make changes to this Web site and our Legal Disclaimer/Conditions of Use. We encourage you to review the Web site and these terms periodically for any updates or changes. Your continued access or use of this Web site shall be deemed your acceptance of these Legal Disclaimers/Conditions of Use and any changes and the reasonableness of these standards for notice of changes. Use of this Web site and purchases of products from this Web site will be governed by and construed in accordance with the laws of the State of Tennessee, without giving effect to its conflict of law provisions. You agree that any legal action or proceeding between you and this Web site will be brought exclusively in a federal or state court of competent jurisdiction sitting in the State of Tennessee. If any provision of this Agreement shall be unlawful, void, or for any reason is unenforceable. That provision shall be deemed severable from this Agreement and shall not affect the validity and enforceability of any remaining provisions. Any cause of action or claim you may have with respect to the Digital Health Platform must be commenced within one (1) year after the claim or cause of action arises. The Digital Health Platform’s failure to insist upon or enforce strict performance of any provision of this Agreement shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any provision of this Agreement. The Digital Health Platform may assign its rights and duties under this Agreement to any party at any time without notice to you.

12. Security.
We will only use the information you submit to provide you with the services you have requested and as otherwise described in our Website’s Privacy Policy.  

We use secure technology
In addition to our Privacy Policy, we also take the technical side of security seriously. Any personally identifying information you submit is stored on a secure server in a way that maximizes security and confidentiality. Our servers are behind a complex series of firewalls to add an extra layer of protection.

Access to the information you submit
Information you submit is limited to those employees and staff who need to use the information in the following manner:

  • Direct response to your inquiry. If you send a non-urgent inquiry through the Contact Us section of this Web site or submit a resume through Careers, information is limited to those individuals authorized to review, research and respond to your inquiry have access to that information.
  • Web Site Maintenance. Sometimes our technical staff may view data in the course of their work. They are governed by special rules to assure accesses are for legitimate reasons, and we monitor the access to all Web technology.

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